5 (24 reviews)
First time at Deatin
Stony Point NC
5
Overall Comment
My first visit to Destin. I understood that Holiday Surf had 3 different standards of rooms. I saw pictures before I rented and it was stated as #2 premium. It is in definite need of an upgrade. Friends of ours were also in a premium room, but it was totally updated. I asked the staff and they said there was just 5 or 6 standard rooms and maybe our friends room had not been re-classified yet. I just know we payed the same amount for our rooms.
Response from Holiday Surf and Racquet Club
Terry,
Thank you for sharing your feedback about your first visit to Destin and Holiday Surf and Racquet Club. We're glad you chose to stay with us but regret to hear about the disparity in your experience.
Each unit is individually owned, and while classified into different tiers, updates and amenities can vary. We appreciate you bringing this to our attention and will review the classification to ensure consistency.
We hope you'll consider staying with us again so we can help find a unit that fully meets your expectations. Thank you for choosing Holiday Surf and Racquet Club!
Warm regards,
Holiday Surf & Racquet Club Guest Services Team
Submitted on Oct 20, 2024
Still a great location but the beach rules need reviewing!
West Mersea
5
Overall Comment
This was our second visit from the UK and still love the location, but the large groups on the beach with no restriction on music volume led to a group of drunks playing loud music all day. There were 3 weddings whilst we were there and maybe this is what is behind the 'party atmosphere'. Our previous visit was quiet and idyllic, so now would question whether to return.
The apartment was spotless and well fitted out, but the kitchen and bathrooms are looking a little 'tired'.
Response from Holiday Surf and Racquet Club
Kevin,
Thank you for sharing your experience with us. We're thrilled to hear you enjoyed the condo's cleanliness and amenities. We appreciate your feedback regarding the kitchen and bathroom areas and will share your comments with the unit's owner to consider updates that enhance the guest experience.
We're sorry to hear that your beach experience did not meet expectations this time. While we strive to maintain a relaxing atmosphere, we understand how large gatherings and noise can impact your stay. Your concerns about the beach environment and music levels are important to us, and we will share this feedback with the team to review how we can better manage these situations in the future.
We value your loyalty and hope we can provide the peaceful getaway you loved during your first visit on a future stay.
Best regards,
Holiday Surf & Racquet Club Guest Services Team
Submitted on Oct 18, 2024
Beautiful, well maintained property - outdated room
Lumberport WV
5
Overall Comment
Last year in 2023 we booked an impromptu 5 night vacation in room 422 and was first introduced to Holiday Surf and Racquet club. We fell in love with the property and had a wonderful vacation. This year, we booked another 5 nights and chose 523. The condo was super clean as to be expected, but was very outdated. Cosmetics was not as much of a bother as the condition of the kitchenware. The pots and pans were all scratched and dented and we were afraid to even use them but had no choice. One of the showers had super low water pressure. Was overall surprised at condition of the unit for as premium of a property as it is. Still enjoyed our stay and love the property but will be more selective on the unit for our next trip.
Response from Holiday Surf and Racquet Club
Julie,
Thank you for your detailed feedback and for returning to Holiday Surf and Racquet Club! We're glad to hear that you continue to love the property and had another enjoyable stay. While it's great that Unit 523 was super clean, we appreciate your honest input regarding the kitchenware and water pressure. We’ll make sure these concerns are addressed, and your suggestions will help us improve. We’re glad your overall experience was still positive, and we look forward to welcoming you back for another stay, with a unit more to your liking!
Warm regards,
Holiday Surf & Racquet Club Guest Services Team
Submitted on Sep 29, 2024
Perfect
Richmond KY
5
Overall Comment
It was perfect for us. Beach views each morning. Close enough to walk back to room for lunch and breaks
Response from Holiday Surf and Racquet Club
Erin,
Thank you for your wonderful review! We're thrilled to hear that your stay was perfect for you and that you enjoyed the beautiful beach views each morning. It's great to know that our convenient location allowed you to easily walk back to your room for lunch and breaks.
We look forward to welcoming you back for another fantastic stay!
Warm regards,
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jun 24, 2024
Great location, facilities and staff.
Wichita KS
5
Overall Comment
Room was ready, clean and in great condition just as pictured. The 5th floor was great for a view of the beach, pool and courts. The really great thing were the beach tents(umbrellas) and chairs that were set up fresh every day. You do need to go out around 6:30 am and claim your tent for the day. Ryan on the beach was especially friendly and careful at setting up the tents. The counter staff was helpful and friendly. The white sugar sand was delightful as was the Emerald water. Highly recommend. There are no restaurants within walking distance.
Response from Holiday Surf and Racquet Club
Lamont,
Thank you for your fantastic review! We're delighted to hear that you enjoyed our location, facilities, and friendly staff. It's wonderful to know that your room was ready, clean, and exactly as pictured. We'll be sure to pass along your kind words to Ryan for his excellent service. We look forward to welcoming you back and highly value your recommendation. Thank you for noting the dining options; we'll consider ways to enhance convenience for our guests in the future.
Warm regards,
Holiday Surf & Racquet Club Guest Services Team
Submitted on May 27, 2024
#523
Rantoul IL
5
Overall Comment
Condo was clean and had an excellent view!The staff were all great! Cons:Needs new mattresses, you have to take your own garbage out which is in the parking lot and a long way from your room, could only get 1 of the 3 TVs to work..I didn't ask for help but I think in this day the TVs should just be smart TVs and drop the cable. Overall I would recommend to stay here but just be prepared to walk alot to get anywhere.
Response from Holiday Surf and Racquet Club
Erin,
Thank you for letting us host you at Holiday Surf & Racquet Club. We appreciate you taking the time to leave us a review. Your suggestions are very valuable. We will be inspecting the mattresses more thoroughly in this unit to ensure the comfort of our guest. You were an amazing guest and we hope to have the chance to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Aug 5, 2023
Amazing!!!!!!!
selma al
5
Overall Comment
The only thing I was a little sad about, we couldn’t smoke on the balcony. Other than that, it was amazing n even tho I couldn’t smoke, I would still booked them again.
Response from Holiday Surf and Racquet Club
Thank you for taking the time to review our property. I understand your disappointment but feel that while people may be enjoying dining on their balconies, it is best to not allow smoking although we do have a designated area in the parking lot. Come back and see us soon!
Submitted on May 5, 2023
Girls getaway
Paducah KY
5
Overall Comment
Destin has stunning beaches. The condo was clean and comfortable. We were not a fan of the long and winding walk to the room outside the building. It was scary after dark with all the hiding places along the way. Beautiful views. Hot afternoon sun on the patio. The staff was very nice and helpful. Lots of nearby restaurants but be prepared, the prices are HIGH but the food is good. We enjoyed the McGuires Irish Pub the most. The pool was beautiful and well maintained.
Response from Holiday Surf and Racquet Club
Gayle,
Thank you for your feedback. We do understand that the layout of our building can take some time to get used to. We can assure all guests that Holiday Surf & Racquet Club is a safe complex with security onsite during after-hours. We are very pleased to hear that you enjoyed the views and had a chance to experience one of our favorite restaurants as well. You are a valued guest and we do hope to have the chance to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Oct 19, 2022
Owned by Holiday surf
Cordova TN
5
Overall Comment
Thus condo was adequate. Comfortable furniture but not colorful. I found the kitchen poorly equipped. Had to purchase a few things to leave for the next guest. Cookie sheet and a vegetable peeler. I have been staying with Holiday Surf for close to 20 years. And will return soon. But i think i will check with VRBO. The private owners give a much better ambiance. 524 is where i was back in April it was awsome.
Response from Holiday Surf and Racquet Club
James,
Thank you for once again choosing Holiday Surf & Racquet Club. We really appreciate your feedback about your stay. HSRC will provide and replace any missing and damaged items in a unit during a stay. We provide a damage form at check-in and ask all guests to return it so if anything was missed during the inspection we can resolve any issues. Holiday Surf & Racquet Club has now implemented tiered pricing which means you can choose units based on what tier and price range they are. HSRC has a lot of units to choose from on our website at . Units on our website come with one complimentary beach set up during your stay, linen exchange, and onsite staff plus onsite maintenance to assist with any issues that arise during your stay. You are a valued guest and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Response from Holiday Surf and Racquet Club
James,
Thank you for once again choosing Holiday Surf & Racquet Club. We really appreciate your feedback about your stay. HSRC will provide and replace any missing and damaged items in a unit during a stay. We provide a damage form at check-in and ask all guests to return it so if anything was missed during the inspection we can resolve any issues. Holiday Surf & Racquet Club has now implemented tiered pricing which means you can choose units based on what tier and price range they are. HSRC has a lot of units to choose from on our website at . Units on our website come with one complimentary beach set up during your stay, linen exchange, and onsite staff plus onsite maintenance to assist with any issues that arise during your stay. You are a valued guest and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Response from Holiday Surf and Racquet Club
James,
Thank you for once again choosing Holiday Surf & Racquet Club. We really appreciate your feedback about your stay. HSRC will provide and replace any missing and/or damaged items in a unit during a stay. We provide a damage form at check-in and ask all guests to return it so if anything was missed during the inspection, we can resolve the issues. Holiday Surf & Racquet Club has now implemented tiered pricing which means you can choose units based on what tier and price range they are which is based on upgrades within the unit. HSRC has a lot of units to choose from on our website at . Units on our website come with one complimentary beach set up during your stay (Mar-Oct), linen exchange, and onsite staff plus onsite maintenance to assist with any issues that arise during your stay.
Response from Holiday Surf and Racquet Club
James,
Thank you for once again choosing Holiday Surf & Racquet Club. We really appreciate your feedback about your stay. HSRC will provide and replace any missing and/or damaged items in a unit during a stay. We provide a damage form at check-in and ask all guests to return it so if anything was missed during the inspection, we can resolve the issues. Holiday Surf & Racquet Club has now implemented tiered pricing which means you can choose units based on what tier and price range they are which is based on upgrades within the unit. HSRC has a lot of units to choose from on our direct website. Units on our website come with one complimentary beach set up during your stay (Mar-Oct), linen exchange, and onsite staff plus onsite maintenance to assist with any issues that arise during your stay. You are a valued guest and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Oct 10, 2022
Great trip
Madison AL
5
Overall Comment
Condo was nice and quiet,not a lot of traffic. Great view from the balcony. No complaints. We plan to return.
Response from Holiday Surf and Racquet Club
Cynthia,
Thank you for staying with us at Holiday Surf & Racquet Club. We are so happy to hear that you plan on returning. We enjoyed having you as our guest and see you soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jun 13, 2022
Home Away From Home
Walnut Ridge AR
5
Overall Comment
We have stayed at Holiday Surf and Racquet Club multiple times and we will be returning. Loved this unit so much. The view was great and it has super easy beach access. We had a water leak while we were there so the water had to be turned off for a few hours at one point, but the property kept us completely updated so we could schedule accordingly. Overall, we loved Holiday Surf Unit 523 and we will be back!
Response from Holiday Surf and Racquet Club
Shaylee,
Thank you for once again choosing Holiday Surf & Racquet Club. We would like to once again apologize for the water leak that happened during your stay. Sometimes unforeseen issues can arise but Holiday Surf & Racquet Club is committed to taking care of any needs efficiently and professionally. We always enjoy having you as our guest and we look forward to welcoming you back soon.
Holiday Surf & Racquet Club Gust Services Team
Submitted on Jun 7, 2022
Great family location
Millington Tn
5
Overall Comment
It was a wonderful condo. Staff was really helpful. We will be back. The pool was heated that was a major plus for kids.
Response from Holiday Surf and Racquet Club
Amanda,
Thank you for staying with us at Holiday Surf & Racquet Club. We are pleased that you enjoyed your stay and we look forward to welcoming you back soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Mar 21, 2022
Great time
COVINGTON GA
5
Overall Comment
Had a great time. Nice condo. Great location. Will definitely be back.
Response from Holiday Surf and Racquet Club
Alfred,
Thank you for staying with us at Holiday Surf & Racquet Club Guest Services Team. We are happy to hear that you had a great time during your stay and we hope to welcome you back soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jan 17, 2022
Nice place
Hernando MS
5
Overall Comment
The rental was clean and had a nice view.
Response from Holiday Surf and Racquet Club
Jerry,
Thank you for staying with us at Holiday Surf & Racquet Club. We enjoyed having you as our guest and we hope to host you again soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Dec 13, 2021
Sun and Sand
jackson MS
5
Overall Comment
Great location with good security. Excellent view of the beach and gulf. Located on the beach. Convenient to restaurants and shopping. Nice and clean.
Response from Holiday Surf and Racquet Club
Heman,
Thank you for staying with us at Holiday Surf & Racquet Club. We enjoyed having you as our guest and we look forward to welcoming you back soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Aug 28, 2021
Great place to stay
Clintwood VA
5
Overall Comment
Great place to stay its in a great location and very clean. Everyone is so welcoming and nice.
Submitted on May 31, 2021
Very Nice. We will be back
Highland Home AL
5
Overall Comment
Very clean and nice unit. Great beach access.
Response from Holiday Surf and Racquet Club
Darren,
Thank you for staying with us at Holiday Surf & Racquet Club. We enjoyed having you as our guest and we look forward to welcoming you back soon.
Holiday Surf & Racquet Club Guest Servicest Team
Submitted on Apr 5, 2021
Snowbird stay
Monticello Mn
5
Overall Comment
Unseasonably cold, but better then home with awesome view of the gulf.
Response from Holiday Surf and Racquet Club
Tony,
Thank you for staying with us at Holiday Surf & Racquet Club. It has definitely been cold here in Destin lately and hopefully, it will start to warm up soon. We hope you enjoyed your stay and we look forward to welcoming you back soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Feb 17, 2021
beautiful Beach
Sylva NC
5
Overall Comment
had a wonderful time my stay was very peaceful and restful.. very quite. the people friendly and helpful
Response from Holiday Surf and Racquet Club
Lana,
Thank you for choosing Holiday Surf & Raquet Club. We are happy to hear that you had a peaceful and restful stay. We enjoyed having you as our guest and we look forward to your next visit.
Holiday Surf & Racquet Guest Services Team
Submitted on Jan 31, 2020
August 17-August 24-Unit 523
5
Overall Comment
We have been coming to Holiday Surf for about 30 years. It is the best value on the beach and the best location!
Response from Holiday Surf and Racquet Club
Dave,
We appreciate you coming back year after year. We do enjoy you and your family so much. We look forward to your next visit with us!
Holiday Surf & Racquet Club Guest Services Team
Submitted on Sep 10, 2019
Holiday Surf and Racquet Club Vacation
KILGORE TX
5
Overall Comment
Room was great. Weather turned bad in middle of week. Overall Good Time.
Response from Holiday Surf and Racquet Club
Scott,
We hope you enjoyed your stay and hopefully next year the weather will hold off.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Aug 5, 2019
Vacation
Rayne LA
5
Overall Comment
It was a very pleasurable experience
Submitted on Jul 22, 2018
July 2018
Duluth GA
5
Overall Comment
The condo definitely needs some updating, but the views from the balcony were beautiful. The resort itself was accommodating and access to the beach was very convenient.
Submitted on Jul 15, 2018
Vacation and wedding
Elizabethtown KY
5
Overall Comment
The condo was very clean. The employees are very nice and friendly. We had three couples in the two bedroom condo with a fold out couch. The fold out couch was one of the worst I have even tried to sleep on I believe putting some extra money in a new one or buy a very good new mattress would work. The two couples that used the couch both got up with very bad back and leg pain. That is the only consider that we had. We will rent again but only two couples per condo with two beds.
Submitted on Jun 5, 2017