5 (15 reviews)
fall break
Newbern TN
5
Overall Comment
Great trip. the all in kitchen needs repair.
thank you
Response from Holiday Surf and Racquet Club
Jacob,
Thank you for your feedback! We're glad to hear you had a great trip. We appreciate you bringing the kitchen repair issue to our attention and will look into it. We hope to welcome you back soon!
Warm regards,
Holiday Surf & Racquet Club Guest Services Team
Submitted on Nov 22, 2024
Amazing place and experience!
Columbus OH
5
Overall Comment
Loved this place and the staff! Our flight arrived early and they were able to get us into our room early! Tons of amenities! Beautiful view. Great location. Will definitely return!
Response from Holiday Surf and Racquet Club
Natalie,
Thank you for your wonderful review and the five stars! We're thrilled that you loved your stay and had such a positive experience with our staff. It’s great to hear that we could accommodate your early arrival and that you enjoyed the beautiful view and convenient location. We look forward to welcoming you back for another amazing stay!
Warm regards,
Holiday Surf & Racquet Club Guests Services Team
Submitted on Aug 18, 2024
Destin
Cincinnati OH
5
Overall Comment
Destin water is beautiful. The resort was very clean and will taken care of. Our condo was clean but furniture needs up dated. We did have constant issues with the internet, the hardware needs to be updated as well.
Response from Holiday Surf and Racquet Club
Julie,
Thank you for your feedback. We’re glad to hear you enjoyed the beautiful Destin water and found Holiday Surf & Racquet Club to be clean and well-maintained. We appreciate your comments about the condo furniture and internet issues. We will address these concerns to ensure a better experience in the future. We hope to have the opportunity to welcome you back and provide an improved stay.
Best regards,
The Holiday Surf and Racquet Club Guest Services Team
Submitted on Jul 24, 2024
Pleasant
Hazard Ky
5
Overall Comment
We really enjoyed our stay. Location was great, right on the beach. Our room was clean and roomy. The only thing we didn’t like was having to wash our towels. They had linen exchange only on Tuesday and Friday but we stayed a week so we needed fresh towels before those days. I didn’t like that I had to do laundry on vacation. Other than that I highly recommend. We also couldn’t get the wifi to work. Our favorite part was the complimentary beach service(umbrella and 2 chairs). Very convenient.
Response from Holiday Surf and Racquet Club
Jacqueline,
Thank you for taking the time to share your experience. We're pleased to hear that you enjoyed your stay, especially our beachfront location and the complimentary beach service. We appreciate your feedback about the towel exchange and Wi-Fi issues. We understand how inconvenient it can be to do laundry on vacation, and we'll work on improving this aspect of our service. We apologize for the Wi-Fi trouble and will ensure it is addressed. Despite these issues, we're glad you had a pleasant stay and highly recommend us. We hope to welcome you back soon!
Best regards,
The Holiday Surf and Racquet Club Guest Services Team
Submitted on Jul 13, 2024
Great Family Getaway
Cannelton IN
5
Overall Comment
Place was perfect myself and daughter. Clean and in a great location.
Response from Holiday Surf and Racquet Club
Jay,
Thank you for choosing to stay with us and for sharing your feedback! We're delighted to hear that you had a great family getaway and that our place met your expectations. Cleanliness and location are certainly crucial factors for an enjoyable stay, and we're pleased that you found both to be perfect for you and your daughter.
We look forward to welcoming you back for another wonderful stay in the future!
Best regards,
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jul 8, 2024
Perfect Place to Enjoy the Beach
Louisville KY
5
Overall Comment
The property was recommended to us by a friend. It was a perfect location. The condo was just as described. The beach view from our balcony was great to enjoy morning coffee. Walk out a little bit to the beach umbrella & chairs that are included with your stay. We played pickleball with the equipment provided by the property. And the staff were all super nice & helpful. We plan on staying here in the future.
Response from Holiday Surf and Racquet Club
Natalie,
Thank you for choosing to stay with us and for sharing your experience! We're thrilled that our property lived up to your expectations and that you enjoyed the perfect location and beach view from your balcony. It's wonderful to hear that you took advantage of the complimentary beach umbrella and chairs and enjoyed playing pickleball with the equipment provided. Our staff takes pride in delivering exceptional service, and we're delighted that they were able to enhance your stay. We look forward to hosting you again in the future! If there's anything else we can do to make your next stay even better, please let us know.
Warm regards,
Holiday Surf & Racquet Club Guest Services Team
Submitted on May 14, 2024
Good
Covington GA
5
Overall Comment
The condo was nice and clean. But the chairs that come free with your stay is horrible. U have to get up 2 hours early and still not get a chair without groups of people in front of you. I would rethink that whole process cause it’s a complete mess other then that it was a great place to stay I recommend a condo up alittle cause the balcony has no kind of privacy with people walking by
Response from Holiday Surf and Racquet Club
Robbie,
Thank you for being our guest. We appreciate you taking the time to leave us your feedback. We are always trying to come up with better solutions when it comes to the implementation of our beach service. We are currently phasing in a new process to see if we can fix the kinks and we will continue to look for better ways to ensure the best guest satisfaction possible. We enjoyed having you as our guest and we hope to have the chance to welcome you back to HSRC soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jun 26, 2022
217
Brazil IN
5
Overall Comment
We loved the beach and all that Destin had to offer. Hated the crowds.
Response from Holiday Surf and Racquet Club
Sierra,
Thank you for choosing Holiday Surf & Racquet Club for your visit to Destin. We are happy that you got to enjoy the beach and Destin. Usually, around this time, the crowds have thinned out but this has been an unusual year. Wedo hope you enjoyed your stay despite the crowds and we hope to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Oct 18, 2021
Great place to stay, just ensure updated condo
Lafayette LA
5
Overall Comment
We loved the location and property for the Holiday Surf and Racquet Club. It is right on the beach and has very nice amenities (beach chairs and umbrella, tennis courts, shuffleboard, etc.) It is also very clean and maintained. The staff are very courteous and friendly.
Our only issue was the condo we were given (217) was outdated. It was clean and neat just could use some updates with the furniture, flooring and especially the beds.
Overall we would definitely stay here again, but would choose a different condo
Response from Holiday Surf and Racquet Club
Troy,
Thank you for staying with us at Holiday Surf & Racquet Club. We really appreciate your feedback and suggestions. At Holiday Surf & Racquet Club we strive to have the best quality of stay possible for all of our guests. We will be sure to look into these concerns. We value you as our guest and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Oct 11, 2020
Very relaxing time on the beach!!
New Iberia
5
Overall Comment
We had a very relaxing time on the beach. Beach chair guys were very pleasant and accommodating. The overall property was very well kept and secure. However, 217 is in desperate need of updating. We stayed in this same unit several years ago and nothing has changed! I am still not understanding the $85 housekeeping fee tacked onto the condo charge. I would think that would be part of the daily charges. I was not happy with that.
Response from Holiday Surf and Racquet Club
Mary,
Thank you for staying with us at Holiday Surf & Racquet Club. We are pleased to hear that you had a relaxing stay and we appreciate your feedback. We will be sure to look into what changes that can be made to ensure the best quality of stay for our guest. We value you as our guest and we hope to have the chance to host you again soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jul 14, 2020
Last Minute Miracle Condo!
Gallatin TN
5
Overall Comment
My husband and I decided at the very last minute to travel to the Destin area and did not secure this condo until 2 days before arrival. Wow! Did we luck out! Everything was perfect! The condo was super clean, had everything we needed, especially in the kitchen. The large balcony with the taller, bar- style chairs was our favorite spot. The 2nd floor balcony is directly overlooking the pool, tennis courts, beach in the background was our beautiful backdrop! Grounds are really well-kept as are the amenities such as tennis courts and shuffleboard courts.
Loved the updated kitchen— so bright and fresh and well accommodated! If we could offer any suggestions at all, replace some of the older wood furniture in the living room with brighter pieces, like the newer, white entertainment center. Also, a little mold in the bathroom, specifically on caulking around tub.
Front desk staff so great and helpful! My husband is high risk for COVID and when we told them that they gave us several baggies of disinfectant wipes, bottle of hand sanitizer and bottle of disinfectant spray! Really sweet group of folks. Also maintenance, who came up to help us with tv remotes and operating the components was super helpful and kind. We plan to come back in the fall!
Thank you for sharing your vacation home! We loved it!
Response from Holiday Surf and Racquet Club
Jennifer,
Thank you for staying with us at Holiday Surf & Racquet Club. We are happy that you enjoyed your stay and we look forward to seeing you in the fall.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jun 28, 2020
Our favorite place to stay
philadelphia ms
5
Overall Comment
We love Holiday Surf & Racquet Club. We’ve been staying here for the past 10 years. The location on holiday isle is perfect. It’s not far from some great places to eat. Love the beach, and the free umbrella & chairs. We’ve stayed in some very nice condos on this property, this one did need some updating.
Submitted on Jun 21, 2018
Awesome as always!
Houston TX
5
Overall Comment
We have been staying at Holiday Club & Surf for 3 years and we absolutely love the place. This unit is clean and very convenient. Thank you!
Submitted on Jun 1, 2018
Great Fall Break Vacation!
Metropolis IL
5
Overall Comment
Arrived around 5pm & check-in went seamlessly. I love the new keyless entry system. No more making sure I had a key. I never had any trouble getting a chair on the beach. Beach chair/umbrella staff was nice. The room was very clean. The only thing is that I wish the bathroom had a fan. It got very steamy when taking a shower. Oh, and our balcony light didn't work, but we didn't really care about that. The property is a little dated, but was overall very clean and everything worked properly. Very nice way to spend a week with the family at the beach for a great price!
Submitted on Oct 31, 2017
Destin Florida Stay at Holiday and Racquet Club
Coffeyville Kansas
5
Overall Comment
This is not your elite condo, the property description and pictures were accurate. This is a beach condo, perfect for having access to your own private beach area. The public beach is Ok, but you have to find parking. We had lunch at the Back Porch which out their back desk is the public beach, kind of cool eating lunch and watching everyone on the beach. The condo has private parking, security and my own umbrella and two chairs each day. The condo was clean and the doors locked, perfect. This was my first time to Destin and I like my choice.
Submitted on Jul 18, 2017